Frequently Asked Questions

Everything you need to know about GeorgianTV, our hardware, and your subscription.

Hardware & Setup

Do I need a Smart TV? +

No, you do not need a Smart TV. Any TV with an HDMI port will work perfectly with our pre-loaded Formuler Z11 Pro box.

How easy is it to set up? +

If you purchase our Hardware Bundle, there is zero setup required. We pre-load your credentials so all you have to do is plug it in to power, connect your HDMI, and connect to Wi-Fi.

Subscription & Billing

Is there a contract? +

Absolutely not. Our service is month-to-month and you can cancel anytime without any hidden fees or penalties.

Are there any hidden fees? +

We pride ourselves on transparent pricing. The price you see is the price you pay, with no surprise charges or activation fees.

Network & Performance

What internet speed is required? +

For the best experience, we recommend a stable internet connection with speeds of at least 25 Mbps to ensure smooth 4K streaming.

Can I use Wi-Fi or do I need Ethernet? +

While a hardwired Ethernet connection is always recommended for the most stable streaming experience, the Formuler Z11 Pro has excellent built-in Wi-Fi 6 capable of handling 4K streams flawlessly.

Still have questions?

Contact Support